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Grand Geneva

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Wedding Guest Information
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Grand Geneva Wedding Guest Information

We are so excited to welcome you to Grand Geneva Resort & Spa for the upcoming wedding celebration.

Here are some suggestions to help your arrival day go smooth:

Check-in Time:

  • Check-in time begins at 4pm
  • Due to occupancy levels, early check-ins are not available
  • If arriving prior to check-in, our bell staff can hold luggage if your guest room is not available
  • If you desire early access to your room, we suggest reserving the night prior to guarantee access
  • Skip the line and check-in online, download the Grand Geneva App from the App Store or on Google Play

Arriving for Event:

  • If possible, we suggest arriving dressed for the event
  • If you require a place to change, locker room facilities are available at WELL Spa + Salon
  • In accordance with the State of Wisconsin, Centers for Disease Control and Prevention (CDC) and industry recommendations, for fully vaccinated guests, masks are now optional. Unvaccinated guests ages 2 and older are required to wear masks when indoors or in an enclosed space and other people are present in the same room or space, including but not limited to outdoor bars, outdoor restaurants, and ride-share vehicles.  

Wedding Weekend Assistance:

Wedding Photos:

  • Show us your wedding memories on social media by tagging Grand Geneva and using #LoveisGrand throughout the weekend

Guest Room Location:

  • Please note, while a portion of guest rooms have been reserved by the Bridal Party, your guest room location will be determined by the room type you selected and any accessibility requirements
  • For special requests near wedding venues due to mobility issues, please email us at in advance so we can assist you in the best way possible 

Grand Geneva App

  • We are proud to introduce The Grand Geneva App to make our services and amenities easily available to you throughout your stay. Use this app to expedite check-in, request services, access information and activate your mobile key. Please take a moment to download the app to your mobile device or smartphone. Download from the App Store or on Google Play.

Wedding Guests
Wedding couple

Other Wedding Weekend Assistance

If you need any assistance during the wedding weekend at Grand Geneva Resort, please stop by the Concierge desk or text us any time 262.295.7200 and our team will be more than happy to assist.

If you need anything prior to your arrival, please call (262) 248-8811.

Grand geneva's

Health & Safetey Response to COVID-19

Nothing is more important to us than the well-being of our guests and associates. With your health and safety top of mind, we have added additional processes to improve our already high standards at Grand Geneva Resort & Spa. Our team is ensuring every reasonable step is being taken, through the introduction of our Grand Geneva CleanCare Pledge, to address enhanced sanitization, social distancing, technology and processes for low-to-no contact interactions, and the use of personal protective equipment. Our focus is to give you peace of mind and ensure an exceptional stay at Grand Geneva.

Click here for a summary of our Grand Geneva CleanCare Pledge.