7036 Grand Geneva Way
Lake Geneva, Wisconsin 53147

Gift cards for Grand Geneva can be purchased at the Main Lodge front desk, White River Collective Shop, and Golf Shop. You can also purchase gift cards online. Gift cards can be used for accommodations, dining, shopping, golf and spa services. They may not be used to purchase additional gift cards. No refunds, returns or balance transfers. Protect a gift card and treat it as you would cash, as Marcus Hotels & Resorts is not responsible for lost or stolen gift cards. Gift cards have no expiration date or fees associated with its use.

In accordance with state law, our resort is a smoke-free facility. There will be a $250 cleaning fee charged to your account for smoking in any guest room or on patios or balconies. Smoking is restricted to 25 feet from a building per State Fire Code.

The following is not allowed on property:
Drones (except pre-approved for weddings and events), hoverboards, skateboards and scooters, hunting and fishing, tent camping and RVs.

Yes. Firearm owners with legal concealed carry licenses are allowed on the property. Every guest room has an in-room safe for gun storage.

Yes. We offer AAA and military members, as well as government employees, a 15% discount off our best available rate during your stay. Learn more about our military discounts on rooms, meetings and events. The AAA discount is applied while booking your stay.

Yes. Our resort is dedicated to giving back to our local community. Email info@grandgeneva.com with information about your organization, event and request.

Grand Geneva is proud to be the first Midwest resort to offer an electric car charging service free of charge to visitors in efforts to reduce our carbon footprint. You'll find Tesla charging stations near the WELL Spa. Please ask for assistance at the bell desk. Charging cords are not provided.

Yes. Grand Geneva guests may purchase half-day waterpark passes to Moose Mountain Falls Waterpark for $30 per person, plus tax, based on availability. Passes are not available on New Year's Eve, and pass prices may increase during holiday periods and spring break periods. During high-demand periods, passes may sell out and are therefore sold on a first-come, first-serve basis. Passes are required for all guests over the age of 12 months. Observer passes can be purchased for $5, depending on availability at the waterpark.

Grand Geneva does not provide on-site child care.

Yes. You can reach the concierge by calling (262) 248-8811 extension 3121. The concierge desk is located in the lobby of the Main Lodge and will be happy to assist you with making plans during your stay.