Skip to main content
Grand Geneva
BookClose

We've recently updated our privacy policy Privacy Policy

X
empty
Book Today


Important Message -Coronavirus (COVID-19)

While we always strive to maintain the highest standards when it comes to cleaning at WELL Spa, we are taking it even further by increasing the frequency of our cleanings and concentrating on high traffic areas.

We are taking the following steps:

  • In accordance with the Centers for Disease Control and Prevention (CDC) and industry recommendations, for fully vaccinated guests, masks are now optional. Unvaccinated guests ages 2 and older are required to wear masks when indoors or in an enclosed space and other people are present in the same room or space.  If you are having hair services, please wear a face-covering that fits around the ears allowing for your hair service to be performed without removing the face covering. 
  • If you need a mask, please request one at the Front Desk. We appreciate your cooperation.
  • We will be following new disinfecting guidelines which include frequent cleaning and sanitizing throughout the spa. 
  • We will have extra disinfecting stations in the fitness center for member and guest use and appreciate your assistance wiping down the equipment after you use it.
  • Our associates will wear face coverings while inside WELL Spa and serving guests and will wash their hands before and after each service.
  • Advance reservations are recommended for spa and salon services.  Please visit our website (grandgeneva.com/well-spa) for availability and to book your appointment.
  • Pickleball and tennis are available indoors and outdoors at this time. Reservations are required. 

In addition to the steps above, we will require your assistance on the following:

  • If you have a fever, chills, cough, muscle pains, headache, loss of taste or smell, or think you may have been exposed to COVID-19, please cancel your appointment and refrain from visiting. If you have known symptoms or exposure, your appointment will be canceled at no charge.