Important Message For Skiers - Coronavirus (COVID-19)

As you plan your visit to our ski hill, you may have questions about our efforts to address Coronavirus (COVID-19).  While we do not foresee any issues during your visit, please be assured that we are taking this matter very seriously, with the health and wellness of our guests and associates as our foremost concern.  Every day, we closely monitor and analyze the developments and statements from local, national and international health agencies, and we are taking actions to comply with the directives based on facts and medical science.

While we always strive to maintain the highest standards when it comes to cleaning our resort, we are taking it even further by increasing the frequency of our cleanings and concentrating on high traffic areas.

• In accordance with the Centers for Disease Control and Prevention (CDC) and industry recommendations, for fully vaccinated guests, masks are now optional. Unvaccinated guests ages 2 and older are required to wear masks when indoors or in an enclosed space and other people are present in the same room or space. 
  

• If you need a mask, please request one from a member of our staff.

• Please respect other skiers by social distancing, so that everyone is comfortable in their space. 
• Lift lines have been configured to allow for social distancing. Guests are asked to self-group and load the chair with their traveling party. Single chair rides will be required for nonparty access.  

• Food and beverage offerings have been adjusted to comply with Wisconsin COVID-19 requirements.

Additionally, we are taking the following precautions:

• Lift tickets, Rentals, and Lessons will be sold online only with a set amount available per day.
• Guests are encouraged to get ready in their car upon arrival.

• We are ensuring associates follow procedural protocols of frequent hand washing, through regular communication, signage in key associate areas, and providing additional hand sanitizer dispensers. 

• Our associates will wear face coverings while serving guests indoors.

• We are increasing the frequency of cleaning high-touch surfaces and additional cleaning of rental equipment pre and post skiing.

• We are reinforcing training procedures with the support of our vendor-partner Ecolab, to ensure cleaning processes are routinely executed at the highest standards by our employees.
• If an associate appears to be suffering from flu-like symptoms, they will be asked to promptly seek medical attention and will be prohibited from returning to work until they are free of symptoms.

 
Our leadership team is meeting daily to monitor the situation, and we pledge to continue addressing this important matter with the utmost care, which will include staying in communication with our guests as we have updates to share.
 
We hope the above measures address any concerns regarding the proper handling of the Coronavirus situation.