Grand Geneva Privacy Policy

xxGrand Geneva Resort® & Spa respects your privacy. Our commitment to you:

Your personal information will never be sold or rented to other companies. If you request, your name will promptly be removed from our email guestbook. Our goal in collecting customer information online is to provide the best website experience possible, through delivering relevant information that meets user needs.

Grand Geneva Resort® & Spa is owned and operated by Marcus® Corporation. By visiting www.grandgeneva.com you are accepting the practices described in this privacy policy.

Registering for email specials

Your email address will not be sold or shared with outside companies. By signing up for email specials, you will be notified of special offers and events.

Information we share with others

Any personal information you provide to us on our website when you register for emails, make a reservation or enter a contest or promotion is maintained in private files on a secure Web server. Marcus Corporation shares this information only with affiliated companies in order to help us provide better service to you. These affiliates are required to maintain your information in the strictest confidence.

We may also share non-personally identifiable information with third party companies to help manage and optimize our online website and email communications. A web service company is used to help us measure the effectiveness of our advertising and how visitors use our site. Pixel tags (gifs) are small graphics used along with cookies to allow our web service company to track usage patterns and page views of users visiting our website.

We will disclose specific user information to all other outside parties only when required to do so by law or a court order.

Links to other web sites

When using links found on our site to other web sites, please be aware those sites have their own privacy policies, which may be different from our own. Also, Marcus Corporation is not responsible for services or products that are offered on these websites.

Use of Cookies

Cookies are used on this web site to collect non-personally identifiable visitor information. This information allows us to customize your experience on our website and is used internally to track site usage and provide business insight regarding how users utilize content on the website. This allows us to improve the content and design of our web site.

Marcus Corporation web sites use gifs, cookies and reverse IP technology to collect non-personal information regarding use of our sites such as pages read, content downloaded, product interest, time spent, frequency of visits, the service provider, operating system and IP address. Cookies are a small numeric identifier known as a Unique Visitor Cookie which differentiates one user from another. Users are identified only by a randomly assigned number, not by personally identifiable information.

If you do not wish to have a cookie on your system, you can modify your browser settings to disable cookies.

Changing email preferences

If you provide us your email address for email specials or when you make a reservation, your email address will be added to our guestbook and you will receive specials and promotions via email. To remove your email address from our guestbook, please click here.

To change your email address in our system, please email us your old email address and new email address, with "email address change" in the subject line. Send your request to info@grandgeneva.com.

Security

Keeping your information secure is important to us, which is why we use a secure server and Secure Socket Layer (SSL) technology.

When entering the checkout area of our website, your computer will automatically begin to communicate with our server in secure mode. SSL technology encrypts your personal information during the reservation or purchase process, to protect it from being read by others during online transmittal.

Policy Changes

From time to time, Grand Geneva Resort and Marcus Corporation may update our privacy policy. Please be aware that whenever a change is made, the updated privacy policy will be posted on this site.

If you have any questions or concerns regarding our privacy policy, please contact us.

Effective Apr 11 2005